What if I'm not satisfied with the setup support I received?

Ensuring a positive experience with Eventida is very important to us! Mistakes do happen, and when they do, we want you to tell us. If you ever have a negative experience, please let us know, so we can make it up to you and improve our processes.

Instructions: Contact management@eventida.com to share your concerns. These details will help with reaching a speedy resolution:

  • What were you expecting to happen?
  • From your perspective, what actually happened?
  • Was there anything you did find satisfactory?
  • Is the issue with timeliness, communication, and/or quality of service?
  • How do you prefer to communicate - email, phone call, or video meeting?

You should receive a response within a few days. 

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