What if I'm not satisfied with the setup support I received?
Ensuring a positive experience with Eventida is very important to us! Mistakes do happen, and when they do, we want you to tell us. If you ever have a negative experience, please let us know, so we can make it up to you and improve our processes.
Instructions: Contact firstname.lastname@example.org to share your concerns. These details will help with reaching a speedy resolution:
- What were you expecting to happen?
- From your perspective, what actually happened?
- Was there anything you did find satisfactory?
- Is the issue with timeliness, communication, and/or quality of service?
- How do you prefer to communicate - email, phone call, or video meeting?
You should receive a response within a few days.