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Setup & Support Services

  • What does “setup” mean for events?
  • How does the Setup+Support subscription work?
  • How will support sessions be conducted?
  • What is the schedule for 1:1 and group support?
  • Am I required to follow a regular schedule of sessions?
  • When does my subscription begin, on the same day I sign up?
  • What happens if something comes up - a delay or illness?
  • Do I have to keep my premium subscription once set-up is complete?
  • If new premium features are added, will I get support with updating my setup?
  • Will I need to sign up or pay for additional tools?
  • What are Special Projects?
  • What is the Setup+Support membership?
  • Does Eventida accept purchase orders?
  • Is there a refund / cancellation policy?
  • Can I be a Setup+Support subscriber and Special Projects client?
  • What if I'm not satisfied with the setup support I received?
  • I'm not based in the United States. Can you still support me?
  • What happens if I am put on the waiting list?
  • Are membership subscriptions an automatic recurring charge?
  • How can I get training for me and/or my team?
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Categories

  • Post & Promote Events
  • Using the Image Manager
  • Create & Manage Lists
  • Manage Pages & Other Content
  • Accessibility & Special Requests
  • Member Levels, Pricing & Features
  • Setup & Support Services
  • Integrations and Automations
  • Managing Your Account
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